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Mountain States Help Center

  • How do I contact Mountain States School Equipment?
    MSSE can be reached M-F 8:00am-5:00pm MST by phone at (801) 735-5559 or by email at info@mssellc.com.
  • Is there an option for expedited shipping?
    Currently, we only offer ground shipping. If you need delivery by a certain date, please call for additional shipping options.
  • ​How do I return something?
    You may return any new, unused items for a refund by returning the item(s) in original product packaging within 30 days of delivery. Some exclusions apply. See our Return Policy and Instructions page for additional details.
  • ​What is your physical address? Do you have a retail store?
    Our headquarters is located at 393 W Valley View Dr, Saratoga Springs, UT 84045. MSSE does not have a retail store.
  • ​When will my order ship?
    Your order ships typically in 1-2 business days; contact us for greater fidelity on shipment times for custom orders. Shipping lead times from manufacturers vary.
  • ​What are your current sales/promotions?
    See our Promotions page for current sales and promotions.
  • ​Do items have warranties?
    For any item, manufacturer warranties are in effect. Refer to item descriptions on our site, as warranties vary by manufacturer and item.
  • ​How do I order as a tax exempt organization?
    Before ordering, view our Tax Exempt Organizations page and follow the instructions provided.
  • How do volleyball net systems compare among manufacturers?
    Looking for the perfect volleyball net system? Look no further! Here's a breakdown of top brands to fit your needs: AAI (recognized through Spalding): AAI is a highly respected brand in the industry, widely recognized as the best volleyball equipment in the world. Bison: Bison offers top-of-the-line carbon fiber systems, ideal for those seeking a strong, lighweight net setup. Jaypro: Jaypro systems are known for their ease of use and clean design. Unlike most brands that use cables, Jaypro's system offers a sleek, cable-free setup.
  • ​Do you offer discounts for full payments on large purchases within a certain window?
    Yes, refer to quote and invoice for your order. Typically 1%-10, net 30 (1% off purchase price if paid in full within 10 days; full payment due within 30 days).
  • ​Where can I find useful references (e.g., ball sizes and rules) on your site?
    Visit our Resource Room, stocked with equipment references and guides on standards and rules by sport.
  • ​How do I change or cancel an order?
    Please contact MSSE by phone at (801) 735-5559 or email at info@mssellc.com.
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